Subscription & Billing

1. Plans and Prices

Rushd is sold by subscription, billed in Saudi riyals (SAR). Two plans are available: Basic at 299 SAR per month or 2,999 SAR per year, for up to 5 users; and Premium at 499 SAR per month or 4,999 SAR per year, for up to 20 users. Annual billing is a single payment covering twelve months at the annual price.

2. Storage Add-ons

Additional storage add-ons are coming soon. Their sizes and prices are not final yet; we will publish them on this page, and section 6 of the Terms & Conditions (30 days’ notice) applies before any new charge affects an existing subscription.

3. Payment

Payments run through a licensed, Saudi-based payment processor, using its hosted payment form. mada and major payment cards are accepted. Card details are entered on the processor's form and never touch O AI servers. A receipt goes to the Firm by email after each successful payment.

4. VAT

We do not currently charge VAT; our VAT registration is in progress. Once the registration completes, VAT at the prevailing rate will be added to these prices and we will issue tax invoices.

5. Renewal and Cancellation

Subscriptions renew automatically at the end of each monthly or annual cycle, charged to the payment method on file. Price changes apply from the next renewal, after at least 30 days' notice, as the Terms & Conditions set out.

A Firm can stop renewal at any time through the Platform or by writing to info@oai.sa; the current subscription then runs to the end of its paid period. Where we offer a free trial, we state its duration and limits when the trial begins.

6. Refunds

A Firm seeking money back files a refund request from the billing area of the Platform. We review each request individually. Approved refunds, whether full or partial, are returned to the original payment method through the payment processor.

7. Failed Payments and Suspension

When a renewal payment fails, the account becomes past due. The Firm then has 7 days to settle, with reminders by email. Unpaid after that, the account is suspended.

A suspended Firm can appeal or pay at any time through info@oai.sa. If it does neither, all Firm data is permanently deleted 30 days after suspension. The Terms & Conditions set out the full lifecycle, including the right to request a data export before deletion.

8. Contact

Billing questions and disputes go to info@oai.sa. Include the Firm name and, where you have one, the receipt or payment reference.