Subscription & Billing
Last updated: 27 September 2026
This page states what Rushd costs, how payment works, and what happens when a payment fails. It forms part of the Terms & Conditions; the Terms control if the two conflict.
1. Plans and Prices
Rushd is sold by subscription, billed in Saudi riyals (SAR). There are two self-serve plans, which a Firm can subscribe to on its own at oai.sa/rushd/register: Basic at 299 SAR per month or 2,999 SAR per year, for up to 5 users; and Premium at 499 SAR per month or 4,999 SAR per year, for up to 20 users. Annual billing is a single payment covering twelve months at the annual price.
Enterprise is not a self-serve plan. A Firm whose needs go beyond Basic or Premium contacts us — through the Contact us button on the Rushd page or at info@oai.sa — and we arrange its Enterprise subscription with it individually.
2. Add-ons
Storage and AI-credit add-ons are coming soon. Their quantities and prices are not final yet; we will publish them on this page, and section 6 of the Terms & Conditions (30 days’ notice) applies before any new charge affects an existing subscription.
3. Payment
Payments run through a licensed, Saudi-based payment processor, using its hosted payment form. mada and major payment cards are accepted. Card details are entered on the processor's form and never touch O AI servers. A receipt goes to the Firm by email after each successful payment.
4. VAT
We do not currently charge VAT; our VAT registration is in progress. Once the registration completes, VAT at the prevailing rate will be added to these prices and we will issue tax invoices.
5. Renewal and Cancellation
Subscriptions renew automatically at the end of each monthly or annual cycle, charged to the payment method on file. Price changes apply from the next renewal, after at least 30 days' notice, as the Terms & Conditions set out.
A Firm can stop renewal at any time through the Platform or by writing to info@oai.sa; the current subscription then runs to the end of its paid period. Where we offer a free trial, we state its duration and limits when the trial begins.
6. Refunds
A Firm seeking money back files a refund request from the billing area of the Platform. We review each request individually. Approved refunds, whether full or partial, are returned to the original payment method through the payment processor.
7. Failed Payments and Suspension
When a renewal payment fails, the account becomes past due. The Firm then has 7 days to settle, with reminders by email. Unpaid after that, the account is suspended.
A suspended Firm can appeal or pay at any time through info@oai.sa. If it does neither, all Firm data is permanently deleted 30 days after suspension. The Terms & Conditions set out the full lifecycle, including the right to request a data export before deletion.
8. Contact
Billing questions and disputes go to info@oai.sa. Include the Firm name and, where you have one, the receipt or payment reference.
