Terms & Conditions

1. Who We Are; Acceptance

Rushd is provided by O A I Company For Artificial Intelligence (commercial registration no. 7053520024), registered in Al Khobar, Kingdom of Saudi Arabia, operating under the trade name O AI ("O AI", "we", "us", "our").

A Firm accepts these Terms when it creates a Rushd account, signs an order that refers to them, or keeps using the Platform after an amendment takes effect — whichever happens first. Anyone accepting on a Firm's behalf confirms they have authority to bind it. A Firm that does not agree to these Terms must not use the Platform.

2. Definitions

"Platform" means the Rushd cloud practice-management service: the web application at rushd.oai.sa, the client portal we make available to a Firm's clients, the Rushd mobile application (currently for iOS, with other systems to follow), and the AI, case-management, and document features offered through any of them.

"Firm" means the law firm or legal practice that holds the subscription. The Firm is our customer and the party bound by these Terms.

"User" means an individual who accesses the Platform under a Firm's account — a lawyer or staff member the Firm has invited, or a client of the Firm using the client portal.

"Content" means the files, text, case records, client information, and other material a Firm or its Users submit to the Platform or generate through it.

3. The Firm and Its Users

Every act or omission under a Firm's account is attributed to the Firm. The Firm must put these Terms and the Acceptable Use Policy in front of its Users and answers for their compliance; a breach by a User is a breach by the Firm.

Access should match role. The Firm must give each User only the permissions their work requires and must remove access promptly when someone leaves. Users must register with accurate details and must not share login credentials. We may suspend an account, or a single User's access, where we reasonably suspect unauthorized access or a breach of these Terms.

4. The Platform; No Legal Advice

Rushd gives legal professionals tools to draft, organize, and manage their work: case and client records, documents, hearings, tasks, and AI-assisted drafting. The Platform does not provide legal advice to anyone, does not create a lawyer–client relationship with any party, and does not represent anyone before a court or authority.

Everything the Platform produces — an AI draft above all — is preliminary work product. A licensed legal professional must review, verify, and approve it before it is relied on, signed, or sent to anyone. Responsibility for the accuracy and professional adequacy of work derived from the Platform rests with the Firm and the User, not with us.

5. Incorporated Documents; Order of Precedence

The following documents form part of these Terms: the Subscription & Billing page, the Privacy Policy, the Acceptable Use Policy, the PDPL & Data Protection page, the Security page, and the Cookie Policy. If they conflict, these Terms prevail first, then the Subscription & Billing page, then the remaining policies.

6. Subscription, Renewal, and Price Changes

Plans, prices, storage add-ons, and payment methods are set out on the Subscription & Billing page. Subscriptions renew automatically at the end of each monthly or annual cycle unless the Firm stops renewal before the cycle ends.

Prices can change. We give at least 30 days' notice of a price change by email or in the Platform, and the new price applies from the Firm's next renewal — never mid-cycle.

Where we offer a free trial, we state its duration and limits when the trial begins.

7. Non-Payment, Suspension, and Deletion

If a renewal payment fails, the account becomes past due. The Firm then has a 7-day grace period to settle the amount, during which we send reminders by email.

When the grace period ends unpaid, we suspend the account. Users can no longer sign in; the Firm's data stays in place.

A suspended Firm can appeal or settle at any time by writing to info@oai.sa. If it does neither, all Firm data — cases, clients, documents, and audit history — is permanently deleted 30 days after the suspension date. Deletion is final; nothing can be restored afterwards.

Before that deletion, the Firm may request an export of its data in writing. We provide it in a common machine-readable format.

8. Firm Content

Content belongs to the Firm. By submitting it, the Firm grants us a limited licence to host, process, and transmit that Content solely to operate and provide the Platform — nothing broader. The Firm warrants that it has the lawful right to submit its Content and that doing so infringes no third party's rights. Professional-confidentiality and client-privacy duties attached to the Content remain the Firm's to keep.

9. AI Features

The Platform's drafting assistant and other AI features run on large language models from a third-party AI provider. AI requests may be processed by that provider in regions outside the Kingdom of Saudi Arabia. We do not use Content to train AI models, and no Content is used for training by anyone without the Firm's explicit consent.

AI output comes from probabilistic models and can contain errors, omissions, or invented detail. Section 4 applies to every AI draft: a licensed professional must review and verify it before anyone relies on it. We keep AI assistant conversation logs for 90 days, then delete them.

10. Acceptable Use

The Firm and its Users must not: break Saudi law through the Platform, including intellectual-property, confidentiality, and data-protection law; reverse engineer the Platform, probe or test its security without our prior written consent, or interfere with other tenants; upload malware or unlawful material; resell access or share accounts outside the Firm; or present Platform output as final legal advice without the review section 4 requires.

Our Acceptable Use Policy adds detail and forms part of these Terms.

11. Intellectual Property

The Platform — its software, design, interfaces, and documentation — belongs to us or our licensors. The Firm receives a limited, non-exclusive, non-transferable right to use it for its internal legal practice while the subscription lasts. No trademark, trade name, or technology of ours transfers under these Terms.

12. Privacy and Data Protection

For the Firm's account and billing data, we act as controller. For the client and case data a Firm puts into Rushd, the Firm is the controller and we process that data only on the Firm's instructions. Our Privacy Policy and PDPL & Data Protection page describe both roles, the data involved, and the rights of individuals; both form part of these Terms.

13. No Lawyer–Client Relationship

Nothing between us and a Firm, a User, or a Firm's client creates a lawyer–client relationship with O AI. Where a Firm advises its own clients with help from the Platform, it does so under its own licence and professional responsibility; we are not a party to that relationship.

14. Availability; No Service-Level Agreement

We run the Platform on cloud infrastructure in Saudi Arabia and work to keep it available, but we do not offer a contractual service-level agreement or an uptime guarantee at this time. Maintenance, upgrades, or events outside our control can interrupt the service. When an incident affects a Firm, we notify it by email.

15. Disclaimer of Warranties

The Platform is provided "as is" and "as available." We disclaim, to the maximum extent Saudi law permits, all implied warranties — including fitness for a particular purpose and non-infringement — and we do not promise that the Platform will run uninterrupted or error-free, or that its output will be accurate or complete.

16. Limitation of Liability

Our liability has two limits. We are not liable for indirect, incidental, special, or consequential loss, or for lost profits, revenue, or data. And our total aggregate liability for all claims arising out of or connected with these Terms is capped at the fees the Firm paid for the Platform in the twelve months before the event giving rise to the claim.

Both limits apply to the maximum extent the laws of the Kingdom of Saudi Arabia permit; neither excludes liability that cannot lawfully be excluded.

17. Indemnity

The Firm will compensate us and our personnel for claims, losses, and costs — including reasonable legal fees — brought by a third party and arising from the Firm's or a User's breach of these Terms, unlawful use of the Platform, or Content that infringes another's rights.

18. Term and Termination

These Terms apply for as long as the Firm holds an account. The Firm may stop using the Platform and cancel its subscription at any time, as described on the Subscription & Billing page.

We may terminate for a material breach that is not cured within a reasonable period after written notice, or immediately where the breach involves unlawful use or a threat to the security of the Platform or its tenants.

On termination, access ends. If the Firm asks in writing before deletion, we provide an export of its data in a common machine-readable format. We then delete the Firm's Content in line with the retention periods in our Privacy Policy, keeping only the account and billing records that commercial and tax law require us to keep.

19. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control — natural disaster, war, a major infrastructure or telecommunications failure, or an act of a government authority. Payment obligations that arose before the event are not excused.

20. Changes to These Terms

We may amend these Terms. For a material change we give notice by email or in the Platform, normally 30 days before it takes effect. Using the Platform after the effective date is acceptance of the amended Terms; a Firm that does not accept may cancel before that date.

21. General

If a court finds part of these Terms unenforceable, the rest stands. These Terms, together with the documents they incorporate, are the entire agreement between us and the Firm about the Platform and replace earlier discussions. The Firm may not assign them without our written consent; we may assign them to a successor of our business with notice to the Firm. Not enforcing a provision is not a waiver of it. Provisions that by their nature outlast termination — including Content and confidentiality obligations, the limitation of liability, the indemnity, and governing law — survive it.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising from them falls to the competent courts of the Kingdom.

23. Language

We publish these Terms in Arabic and English. In case of any inconsistency between the two versions, the Arabic text prevails.

24. Notices and Contact

Formal notices to the Firm go through the Platform or to the email address on its account and count as given when sent. A notice to us — legal or otherwise — goes to info@oai.sa.