WhatsApp chatbot
A chatbot on the official WhatsApp Business Platform that answers common questions, takes requests and books appointments.
ServiceArabic AI chatbot
Arabic AI chatbot for your website and WhatsApp
O AI builds Arabic AI chatbots in Al Khobar for websites, apps and WhatsApp. The chatbot answers your customers in Arabic and English from your own approved content, can link the source of each answer, and hands the conversation to your team, with its full history, when a question needs a person.
What we build
What we build: WhatsApp chatbot and website assistant
Website and app assistant
A chat window on your site or inside your app that answers from your services, policies and FAQs.
Answers from your content
The bot answers from the documents and pages you approve, and can link the source so customers can check it.
Handover to your team
When a question needs a person, the bot passes the conversation and its history to the right member of your team.
Saudi dialect and formal Arabic
We tune and test the bot on how your customers actually write, from Saudi dialect to formal Arabic, with English as well.
Voice questions and read-aloud answers
Customers can speak their question or have the answer read aloud where that suits them.
How we work
How we build your Arabic chatbot
Free consultation
We look at the questions your team answers most and decide what the bot should handle and what it should pass on.
Content and rules
We gather the approved content and agree the tone, the limits and when the bot hands over to a person.
Build and test with real questions
We test the bot with real customer questions in Arabic and English and adjust it before launch.
Launch on your channels
We connect it to your website, your app or your WhatsApp number, and to your team's inbox.
Review and improve
We review conversations with you, update the content and widen what the bot handles over time.
Our own products
What we learned building Dalni by O AI
Dalni by O AI, our independent Arabic consumer-rights guide, which is not a government site or legal advice, answers from official government pages with a source link and a last-checked date.
Dalni by O AI takes questions by voice, by typing or by topic, and a read-aloud button speaks its answers.
When Dalni by O AI finds no answer, it says so and points the user to my.gov.sa.
Questions
Common questions
How is the cost of a chatbot set?
Pricing is project-based: the cost depends on the channels, the content the bot answers from, the systems it connects to and the support after launch. Meta's own WhatsApp messaging fees are separate. We explain both and send a written quote after a free consultation.
How long does it take to launch a chatbot?
It depends on the scope and on how ready your content is. A WhatsApp number also needs Meta's approval steps, which we build into the timeline we share after the consultation.
Does the chatbot understand Saudi dialect?
Current AI models handle Saudi dialect and formal Arabic well, but not without mistakes. That is why we test with your customers' real questions before launch and set the bot to hand over when it is unsure.
Can the chatbot make mistakes?
Yes, any AI system can. We keep the bot to your approved content, link sources where possible and send sensitive or unclear questions to your team.
Where is the chatbot's data hosted?
We discuss hosting options with you, including Saudi-based cloud infrastructure. Some AI models are run by providers outside the Kingdom, and we explain the options before you choose.
Guides
Read more on our blog
WhatsApp chatbot for business: what AI can answer, what Meta charges and what Saudi Arabia's PDPL expects
For companies in Saudi Arabia and beyond: what a WhatsApp chatbot for business should answer or hand over, what Meta charges since 1 October 2026, and the Saudi PDPL checks.
What is generative AI? Examples of its models and how they are used
What is generative AI? It is AI that creates new text, images, audio and video from patterns learned in data. This guide explains how the models work, lists examples such as GPT, Gemini, Claude and ALLaM by content type, shows illustrative Saudi uses and gives eight checks before you rely on it.
How can AI help my business? Start with one repetitive task
How can AI help my business? Start with one repetitive, text-heavy task, keep a person checking the result, and test it for two weeks before you spend.
Let your customers ask in Arabic
Book a free consultation and we will map which questions your chatbot can answer first.
We reply within one business day.