Prepared from the official page
You can report damaged roads and potholes within cities through the Balady app or website, or by calling 940. Provide the road's location and upload a photo so the responsible authority can review your report.
Steps
- Open the Balady app or website.
- Select the "Submit a Report" service.
- Choose the appropriate road or street issue category.
- Select the exact location on the map.
- Describe the problem, such as potholes or damaged asphalt.
- Upload a clear photo of the damaged road.
- Review your information and submit the report.
- Save your report number to track its status.
Have ready:
- Exact location of the damaged road.
- Clear photo of the damage, if available.
- Short description of the problem.
- Valid mobile phone number.