Responsible authority: Real Estate General Authority (REGA) – Ejar platform

A rent problem? Your rights on Ejar

Sources last checked: 10 October 2026

Getting your deposit back, registering or ending a contract, and complaining about a landlord. Official steps.

Common questions answered from official sources. Tap your question to see the steps.

• My landlord won't return my deposit. What do I do?

  You have the right to get your deposit back in full, or what is left of it, after you hand over the home. If you disagree with the landlord, ask for the Expert service in Ejar.

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• How do I register my rental contract in Ejar?

  A licensed real estate broker registers the contract in Ejar. Then it is documented after you and the landlord approve it online.

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• How do I end my rental contract in Ejar?

  You can end the contract in Ejar if you agree with the other party. If you do not want to renew, tell them at least 60 days before the contract ends.

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• I have a problem with my landlord over the contract. Where do I complain?

  Send a complaint to Ejar through the Contact Us page on its website, or call 199011.

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• How do I look up my rental contract on Ejar?

  To check your contract, sign in on the official Ejar website, open the contracts list in your account and search by contract number. When a contract is documented, Ejar sends a text message to the mobile number registered for you in Nafath.

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• How do I renew my rental contract on Ejar?

  Residential and commercial leases longer than 3 months that were signed after the new rules came in renew automatically, unless one side tells the other at least 60 days before the end that it does not want to renew. If your contract has ended or is about to end without renewal, renew it with Ejar's contract re-conclusion service.

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