Responsible authority: Transport General Authority (TGA)

A fine or a transport problem? How to object or complain

Sources last checked: 10 October 2026

Object to a traffic fine on Absher, a Balady fine or a TGA fine, and complain about a taxi, ride app or delivery app. Steps from official sources.

Common questions answered from official sources. Tap your question to see the steps.

• How do I object to a traffic violation?

  You object to a traffic violation online on the Absher platform or app. The Traffic Law gives you the right to object within 30 days of the date you were notified of the violation.

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• How do I object to a Balady (municipal) fine?

  You object to a municipal fine online on the Balady platform, with the “Objection Service” in the “Unified Objections Platform”, without visiting the municipality. The service is free. For help, call 199040.

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• How do I object to a Transport General Authority (TGA) fine?

  You object to a Transport General Authority fine online, for free, with the “Violation Objection” service on the TGA website. Under the Road Land Transport Law, you can object to a penalty given by a TGA inspector within 30 days of being notified of it. For help, call 19929.

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• How do I complain about a taxi, a ride app or a delivery app?

  If the company or app does not solve your problem, file a free report with the Transport General Authority through its “Reports and Complaints” service, or call 19929.

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