Responsible authority: Ministry of Human Resources and Social Development (HRSD)
A problem with your employer? Where to complain
Late salary, end-of-service pay or a contract dispute: start with a free amicable settlement request on the HRSD portal.
Common questions answered from official sources. Tap your question to see the steps.
My employer has not paid my salary. What do I do?
If your salary is late, file a free “amicable settlement” request on the Ministry of Human Resources portal.
Read the stepsHow is my end-of-service benefit calculated?
It is based on your last salary: half a month's pay for each of the first 5 years, and a full month's pay for each year after that.
Read the stepsI have a contract dispute with my employer. Where do I go?
Start with an “amicable settlement” request on the Ministry's portal; it is the first step before the labour court.
Read the stepsHow do I file a labour complaint (amicable settlement)?
You file it online on the Ministry of Human Resources e-services portal. The service is free. For help, call 19911.
Read the stepsMy employer ended my contract without a legitimate reason. What does Article 77 of the Labour Law say?
Under Article 77 of the Labour Law: if a contract is ended for a reason that is not legitimate, and the contract sets no compensation for this, the harmed party gets 15 days' wage for each year of service (open-ended contract) or the wage for the rest of the term (fixed-term contract), and never less than 2 months' wage.
Read the stepsI was dismissed under Article 80 of the Labour Law. When is this allowed and what can I do?
Article 80 of the Labour Law does not let the employer end the contract without the worker's end-of-service benefit, notice or compensation, except in 9 cases, and only if he gives the worker the chance to state his reasons for objecting.
Read the stepsMy employer does not pay my salary. When may I leave work and keep my rights under Article 81 of the Labour Law?
Article 81 of the Labour Law lets a worker leave work without notice and keep all his legal rights in 7 cases. The first is when the employer does not meet his essential duties toward the worker under the contract or the law.
Read the stepsMy employer ended my contract during the probation period. What does the Labour Law say (Article 53)?
During probation, either side may end the contract. If it ends during probation, neither side gets compensation, and the worker gets no end-of-service benefit for it (Articles 53 and 54 of the Labour Law).
Read the steps
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