Customer ordering app
Ordering, address and location, payment, live tracking and ratings, in an iPhone and Android app under your brand.
SectorLogistics and transport
Delivery apps, fleet tracking and warehouse systems for your company
This page is for companies that want their own delivery or logistics system, not for ordering a delivery. O AI, a Saudi software company in Al Khobar, builds delivery and courier apps, fleet tracking and warehouse systems: orders, drivers, routes, vehicles, stock and reports, in Arabic and English, on the web, iPhone and Android.
Last updated 29 October 2026
In short
What a logistics system covers
A logistics system moves goods and information together: who ordered what, which warehouse holds it, which driver takes it, where the vehicle is now and whether it was delivered. Most companies need one of three pieces first, a delivery app, a fleet system or a warehouse system, and add the others later on the same data.
A delivery app is usually two apps and a control screen: one app for customers to order and follow, one for couriers to receive and complete jobs, and a dispatch screen for your team.
| System | What it answers | Who uses it |
|---|---|---|
| Delivery and courier app | Who ordered, who delivers, and when it arrives | Customers, couriers and dispatchers |
| Fleet management and tracking | Where each vehicle is, how it is driven and when it needs service | Fleet managers and drivers |
| Warehouse management (WMS) | What is in stock, where it sits and what to pick next | Warehouse staff and planners |
What we build
What we build for logistics and transport companies
Each project picks the pieces it needs. These are the ones we build most often:
Courier and driver app
Jobs, navigation, status updates, proof of delivery with a photo or a code, and cash collected.
Dispatch and routing
Assigning jobs by area, load and driver, with routes planned to cut empty kilometres.
Vehicle tracking
Live location from tracking devices or the driver's phone, trip history and alerts for stops and speeding.
Fleet management
Vehicles, drivers, operating cards, insurance, maintenance and fuel, with alerts before anything expires.
Warehouse management (WMS)
Receiving, storage locations, picking, packing and stock counts, with barcodes, for one or several warehouses.
Trucking and freight jobs
Loads, trips, transport documents and the trucks and drivers assigned, from booking to delivery.
Payments and cash reconciliation
Online payments and cash on delivery reconciled courier by courier, and e-invoices to business customers.
Dashboards
Orders, on-time rate, cost per delivery and fleet use on one screen.
Saudi platforms
Saudi platforms a logistics system works with
Transport and logistics in the Kingdom run under the Transport General Authority. Your system supports that work; it does not replace the official platforms. Any direct technical link is confirmed with the operator for your case.
Logisti (Transport General Authority)
The Authority's unified digital window for logistics services, which includes issuing the electronic transport document, licences for individuals and establishments, and driver and vehicle operating cards. The system can keep each document number, licence and card with its expiry date.
Official site: tga.gov.saNaql (Transport General Authority)
The Authority's platform and app for transport activities. A licensed company's account, licences and vehicles there are records the system can follow, not replace.
Official site: tga.gov.saZATCA e-invoicing (Fatoora)
Delivery and freight invoices follow the Zakat, Tax and Customs Authority's e-invoicing rules; we plan them from the start.
Official site: zatca.gov.saFacts from the Transport General Authority's site, as of October 2026. Each transport activity has its own regulation on tga.gov.sa; check the one for yours.
In practice
Arabic-first apps and customer data
Customers and couriers use these apps many times a day, so small details decide whether they keep using them.
Arabic from the start
Screens designed right to left in Arabic, with English alongside, for customers, couriers and dispatchers.
Addresses that work
Location pins, saved addresses and notes for the courier, so a delivery does not depend on a phone call.
Data access by role
A courier sees only today's jobs, a dispatcher sees the area, and management sees everything, with an audit log.
In practice
How to choose a delivery or fleet system
Whether you subscribe to a platform or build your own, check these points before you sign:
Your brand, your customers
Is the customer app yours, with your name, and do the customer data and order history stay with you?
The courier's day
Can a courier receive, navigate, prove and close a job in a few taps, even with a weak signal?
Dispatch rules
Can jobs be assigned by your own rules: areas, loads, vehicle types and shifts?
Cash on delivery
Is every riyal collected reconciled per courier, per day?
Fleet records
Does it warn you before an operating card, insurance policy or service date is missed?
Integrations
Does it connect to your online store, ERP or accounting, so orders and invoices are not typed twice?
Ready-made or custom
A ready-made platform or your own delivery app?
Ready-made delivery and fleet platforms are a quick start for standard needs. Your own app pays off when the brand, the rules or the integrations matter to how you compete.
| Ready-made platform | Your own system | |
|---|---|---|
| Fits when | Standard deliveries and a quick start | Your own dispatch rules, several services or business customers |
| Brand | The vendor's app or a white label | Your own apps under your name |
| Integrations | What the vendor supports | Your store, ERP, warehouse and tracking devices |
| Changes later | On the vendor's roadmap | On your own roadmap, phase by phase |
| Code and data | Stay with the vendor | Ownership agreed in the contract |
How we work
How we build a delivery or logistics system with you
We build in phases, and the couriers and dispatchers test every phase on real jobs.
Scope session
We learn your services, areas, fleet and warehouses, and how an order moves today.
Flow and integration map
We draw the order from placement to delivery, with every app, screen, device and platform involved.
A first version
Often the courier app and the dispatch screen, so your team runs real jobs early.
Build in phases and test
The customer app, tracking, fleet and warehouse modules follow, each tested on live work.
Launch, training and support
We publish the apps on the App Store and Google Play, train your team and support the system under a plan agreed with you.
The cost depends on the scope: the apps, the modules, the number of users and vehicles, the tracking devices and the integrations. We quote it in writing after a free consultation.
Our own products
What we have built: Rushd as proof
Rushd by O AI is law-firm software our in-house team built and runs: one account on the web, iPhone and Android, in Arabic and English.
It already handles what most sector systems need: role-based permissions, an audit log of who did what (on the Premium plan), documents, tasks and notifications, and AI drafting in Arabic and English.
A logistics system needs the same foundations: one account across web and mobile, permissions by role, tasks with deadlines and reminders, and apps people use away from a desk.
O AI has not yet delivered a logistics project, and Rushd is a law-firm system. We take projects from delivery, transport and logistics companies across the Kingdom.
Questions
Common questions
How do I create a delivery app for my business?
Start with the flow: who orders, who delivers and who dispatches. A delivery app is usually a customer app, a courier app and a dispatch screen on one system. We scope that flow with you, build a first version, then add tracking, payments and reports in phases.
Do you build a courier app only, without a customer app?
Yes. Many companies take orders through their store, phone or business customers, and need only a courier app and a dispatch screen.
Can the system track our vehicles?
Yes, from GPS tracking devices or from the driver's phone, with live location, trip history and alerts.
Can it manage our warehouse too?
Yes. A warehouse module handles receiving, storage locations, picking, packing and stock counts with barcodes, on the same data as the delivery and fleet modules.
How do you handle cash on delivery?
Each collection is recorded in the courier app against its order, and the system reconciles what each courier collected and handed over, day by day.
Can it take orders from our online store?
Yes. Orders from your store or ERP can reach the dispatch screen directly, and the delivery status goes back to the customer's order.
Are the apps published under our own name?
Yes. We publish the customer and courier apps on the App Store and Google Play under your company's developer accounts, agreed in the contract.
How much does it cost to build a delivery app?
It depends on the scope: the apps, the modules, users and vehicles, tracking devices and integrations. We send a written quote after a free consultation.
I'm looking for a delivery app to order from. Is this page for me?
No. We do not offer a delivery service or an ordering app. This page is for restaurants, shops, and delivery and transport companies that want to build their own delivery app or fleet system.
Have you built logistics systems before?
Not yet. We take projects from delivery, transport and logistics companies across the Kingdom. Our proof is Rushd, a live system we built and run on the web, iPhone and Android.
Who owns the source code and the data?
Ownership of the source code and of the hosting accounts is agreed in the contract before the build starts. We put it in writing so both sides know what is handed over at the end. Your data is yours.
Guides
Read more on our blog
Choosing a software, AI or app development company in Saudi Arabia: 10 questions to ask before you sign
Hiring an app development company in Saudi Arabia, the GCC or abroad? Send every candidate the same ten questions in writing, and score the answers before you compare prices.
Custom software development in Saudi Arabia: ready-made or built for you, and what drives the cost
When to buy, connect or build: a guide to custom software development in Saudi Arabia and beyond, with the cost drivers and the one page to bring to a first meeting.
Freelance app developer or a company? Cost, risk and who owns the code
A freelancer or a company for your app? This guide compares two-year cost with an illustrative example, sets the risks side by side, explains who owns commissioned code under Saudi Arabia's Copyright Law from 12 August 2026, and gives an eight-point contract checklist.
ERP software in Saudi Arabia: a buyer's guide (ZATCA, data residency, Arabic)
A buyer's guide to ERP software in Saudi Arabia: what ZATCA's Phase 2 e-invoicing and VAT record rules mean for an ERP, where three vendors host data, how to test Arabic and what licences really cost, with a decision table and a checklist.
Create an online store in Saudi Arabia: platform or custom build?
A step-by-step guide to creating an online store in Saudi Arabia: commercial register or freelance document, platform prices checked on 14 October 2026, payments and VAT, store authentication on business.sa, the E-Commerce Law's return and delivery rules, and when a custom build makes sense.
Tell us how your orders move, and we will scope the system with you
Your services, areas, the size of your fleet and the tools you use today are enough to start.
We reply within one business day.