Your own ordering app and website
Pickup, delivery and dine-in orders in an iPhone and Android app and a website under your brand, so the customer and the order history stay with you.
SectorRetail and restaurants
Restaurant apps and retail systems, built for your brand and branches
O AI, a Saudi software company in Al Khobar, builds ordering apps and management systems for restaurants, cafés and retailers: your own ordering app and website, branch and kitchen screens, stock and recipes, loyalty and online stores, in Arabic and English, on the web, iPhone and Android, with ZATCA e-invoicing planned from the start.
Last updated 29 October 2026
In short
What a restaurant or retail system covers
A restaurant management system joins what the customer sees, the ordering app, the menu and the loyalty card, with what the branch runs on: orders reaching the kitchen, stock and recipes, purchasing, staff and the day's numbers. A retail system does the same for products, barcodes, branches and an online store.
Most brands already have a point-of-sale system at the counter. A custom build usually sits around it: your own app and website, the links between branches, and reports that a single product does not give you. Our guide to POS systems in Saudi Arabia covers choosing the counter device itself.
What we build
What we build for restaurants, cafés and shops
Each project picks the pieces it needs. These are the ones we build most often:
Menu and products
Items, sizes, add-ons, photos, availability by branch and time of day, updated once for every channel.
Table ordering by QR code
Guests scan the table's code, order from the menu and pay, and the order reaches the kitchen with the table number.
Kitchen and branch screens
A kitchen display that shows orders by station and preparation time, and a branch screen for order status.
Stock, recipes and food cost
Stock by branch and warehouse, recipes that deduct ingredients with each sale, and the cost of each dish.
Purchasing and suppliers
Purchase requests, orders to suppliers, deliveries and transfers between branches.
Loyalty and offers
Points, stamps, vouchers and targeted offers, from the app and at the counter.
Online store for retailers
A store with products, stock by branch, payments and shipping, linked to the same stock as the shops.
Reports and dashboards
Sales by branch, item and hour, food cost, top customers and delivery times on one screen.
Saudi platforms
Saudi requirements a restaurant or retail system plans for
A shop or restaurant in the Kingdom works with official platforms every day. The system keeps what they need; it does not replace them. Any direct technical link is confirmed with the operator for your case.
ZATCA e-invoicing (Fatoora)
Invoices issued at the counter, in the app and on the website follow the Zakat, Tax and Customs Authority's e-invoicing rules. We plan every channel's invoices against them from the start.
Official site: zatca.gov.saBalady (Ministry of Municipalities and Housing)
Commercial licences for shops and restaurants are issued and renewed through Balady. The system can keep each branch's licence and its expiry date, with an alert before renewal.
Official site: balady.gov.saPayment gateways (mada, cards and wallets), delivery platforms and your existing POS are planned in the same phase, each within its own terms. Facts from zatca.gov.sa and balady.gov.sa, as of October 2026.
In practice
Your own app or delivery platforms only?
Delivery platforms bring new customers; your own app keeps the ones you have. Many brands run both, and the system can hold the orders from each in one place.
| Delivery platforms | Your own app and website | |
|---|---|---|
| Customer data | Mostly with the platform | With you |
| Brand and menu | Inside the platform's design | Your design, your offers |
| Loyalty | The platform's programme | Your own points and offers |
| Reach | The platform's audience | Your existing customers |
In practice
WhatsApp orders and an Arabic assistant
Many customers still order and ask by WhatsApp. The system can take that load off the branch:
Orders from a chat
A WhatsApp order becomes a real order in the system, with its items, address and payment link.
An Arabic assistant
A chatbot answers questions on hours, branches and the menu from your own content.
Status messages
Order received, ready and on the way, sent without a call.
In practice
How to choose a restaurant or retail system
Before you subscribe or build, check these points against how your branches work:
One menu, every channel
Does a change to an item reach the app, the website, the tables and the counter at once?
Kitchen flow
Do orders from every channel reach the right kitchen station in the order they must be prepared?
Stock that follows sales
Do recipes deduct ingredients, so stock and food cost are real, not estimated?
Branches
Can each branch run its own menu, hours and staff, while management sees the group?
E-invoicing everywhere
Are invoices from the app and website handled as well as those from the counter?
Your data
Can you export customers, orders and sales whenever you want?
Ready-made or custom
A ready-made restaurant program or a custom system?
Ready-made restaurant and POS programs suit a single branch well, and we say so when they fit. A custom system pays off when your brand, branches or channels need more than one product gives.
| Ready-made program | Custom system for your brand | |
|---|---|---|
| Fits when | One branch and standard ordering | Several branches, your own app, central kitchen or franchise |
| Customer app | Generic or the vendor's | Your own app under your brand |
| Integrations | What the vendor supports | Your POS, accounting, delivery and payment providers |
| Reports | Standard reports | The numbers your management decides with |
| Code and data | Stay with the vendor | Ownership agreed in the contract |
How we work
How we build a restaurant or retail system with you
We build in phases, and your branch teams test each phase during real service.
Scope session
We learn your brand, branches, channels and how an order or a sale moves today.
Channel and integration map
We draw every order channel, the kitchen flow, stock and every system that must connect.
A first version
Often the ordering app and the kitchen screen at one branch, so customers order from it early.
Build in phases and test
Loyalty, stock, purchasing and reports follow, each tested in a live branch.
Launch, training and support
We publish the apps, train each branch and support the system under a plan agreed with you.
The cost depends on the scope: the apps, the modules, the number of branches and the integrations. We quote it in writing after a free consultation.
Our own products
What we have built: Rushd as proof
Rushd by O AI is law-firm software our in-house team built and runs: one account on the web, iPhone and Android, in Arabic and English.
It already handles what most sector systems need: role-based permissions, an audit log of who did what (on the Premium plan), documents, tasks and notifications, and AI drafting in Arabic and English.
A restaurant or retail system needs the same base: one account across web and mobile, permissions by branch and role, notifications and Arabic-first screens.
O AI has not yet delivered a restaurant or retail project, and Rushd is a law-firm system. We take projects from restaurants, cafés and retailers across the Kingdom.
Questions
Common questions
How do I get my own restaurant ordering app?
Start with your channels: pickup, delivery, dine-in or all three. We scope the app, the kitchen flow and the links with your POS and payments, build a first version for one branch, then roll it out.
Will it replace our POS?
Not necessarily. Many brands keep their counter POS, and the system connects to it where the POS allows. Where a brand needs its own counter screens, we can build them as part of the system.
Can the app take payments?
Yes, through a payment gateway that supports mada, cards and wallets, with the e-invoice issued for each order.
Does it work for cafés and small chains?
Yes. A café needs a smaller set: ordering, a loyalty card and a kitchen or bar screen, which can grow with each new branch.
Can it manage stock and recipes?
Yes. Recipes deduct ingredients with every sale, so stock, waste and food cost are tracked by branch.
Can it serve a central kitchen or a franchise?
Yes. A central kitchen can receive branch orders and send out prepared items with their cost, and a franchise can run each branch's sales and stock while the brand keeps one menu and one set of reports.
Can the menu show Arabic and English?
Yes. Items and add-ons are entered in both languages, and each customer chooses the app's language.
Can we move our customers and menu from our current program?
Yes. The menu, customers, loyalty balances and stock are imported in a planned step and checked by your team before the switch.
I'm looking for a restaurant app to order from. Is this page for me?
No. We do not offer an ordering or delivery service. This page is for restaurant and café owners who want their own restaurant app or a program to manage their branches.
How much does a restaurant app cost?
It depends on the scope: the apps, the modules, the number of branches and the integrations. We send a written quote after a free consultation.
Have you built restaurant or retail systems before?
Not yet. We take projects from restaurants, cafés and retailers across the Kingdom. Our proof is Rushd, a live system we built and run on the web, iPhone and Android.
Who owns the source code and the data?
Ownership of the source code and of the hosting accounts is agreed in the contract before the build starts. We put it in writing so both sides know what is handed over at the end. Your data is yours.
Guides
Read more on our blog
POS system in Saudi Arabia: device, software, cost and e-invoicing
A POS in Saudi Arabia is a device, a software subscription and a card contract. This guide covers ZATCA's Phase 2 rules for the till, Wave 25's 1 February 2027 deadline, SAMA rules on mada, dated prices and a 12-question checklist.
Create an online store in Saudi Arabia: platform or custom build?
A step-by-step guide to creating an online store in Saudi Arabia: commercial register or freelance document, platform prices checked on 14 October 2026, payments and VAT, store authentication on business.sa, the E-Commerce Law's return and delivery rules, and when a custom build makes sense.
E-commerce authentication in Saudi Arabia: opening an online store
How to open an online store legally in Saudi Arabia: choosing between a commercial registration and a freelance document, entering the store in the register, requesting e-commerce authentication, and the E-Commerce Law's rules on disclosures, invoices, returns, delivery and penalties.
WhatsApp chatbot for business: what AI can answer, what Meta charges and what Saudi Arabia's PDPL expects
For companies in Saudi Arabia and beyond: what a WhatsApp chatbot for business should answer or hand over, what Meta charges since 1 October 2026, and the Saudi PDPL checks.
How to choose ZATCA-compliant accounting software in Saudi Arabia: a checklist
What ZATCA-compliant accounting software must do in 2026: Phase 1 and Phase 2 rules, how to tell your wave, what ZATCA's solution provider list does and does not mean, a decision table by type of business, a 13-point checklist and a 30-minute demo test.
Tell us about your brand, and we will scope the system with you
Your branches, order channels, the POS you use and what you want customers to do in the app are enough to start.
We reply within one business day.